How is pricing structured?
Is any type of long term contract required?
What type of support do you offer?
How do we subscribe?
Do we have to start with a clean slate or can data (agencies, programs, users, statistics, etc) be imported?
Is the system secure?
Is the system customizable? Can feature X, Y, or Z be added?
Does the system eliminate duplicate statistic entry?
Does the system offer food bank or agency level news, message boards, or document management?
Who are you, how long have you been operating, and how widely is the system used?
How is pricing structured?
Pricing for LSH is based on a small monthly subscription fee per agency, allowing the flexibility to have as many users, programs, and otherwise unlimited usage of the system. While that is our typical model, we recognize that no one-size-fits-all solution works for everyone. Contact us to discuss your needs and potentially tailor a model to your specific situation.


Is any type of long term contract required?
No. LSH is subscribed to on a monthly basis. We believe in retaining subscribers by offing a fantastic service that adds tangible value rather than locking you in through contractual obligation.


What type of support do you offer?
Support is offered through an electronic ticketing system that is available 24x7 and monitored during regular business hours.


How do we subscribe?
Subscribing is as easy a signing up here. After filling out this no obligation form, you'll be contacted to begin the on-boarding process.


Do we have to start with a clean slate or can data (agencies, programs, users, statistics, etc) be imported?
While both situations are fully supported, LSH offers tools to conveniently import all of your data.


Is the system secure?
Yes. LSH is built by professional software engineers using the same leading technologies employed by corporate, private, and public organizations, including government and financial institutions. Industry standard SSL is used to encrypt and protect all system communication and traffic.


Is the system customizable? Can feature X, Y, or Z be added?
Yes. LSH is custom developed by professional software engineers and can be enhanced to fit your specific needs and requirements. If you can dream it, we can build it.


Does the system eliminate duplicate statistic entry?
Yes. By design, LSH allows the distribution statistics entered by agencies to be provided to multiple food banks, eliminating duplicate entry.


Does the system offer food bank or agency level news, message boards, or document management?
Each of these features is currently under development and targeting a fall release. The current in-progress functionality, which is of beta quality, is available within the free online demo to explore and evaluate.


Who are you, how long have you been operating, and how widely is the system used?
LSH has been live since early 2013 and is used by numerous food banks and hundreds agencies. Learn more about us.